PLUMFISH LLC Warranty Policy for Step Caddy
The Step Caddy by PLUMFISH LLC.
Congratulations on your purchase of the Step Caddy child carrier, crafted by PLUMFISH LLC. We are committed to ensuring that our product meets the highest standards of quality and durability. To demonstrate our dedication to customer satisfaction, we offer the following limited warranty policy:
- Warranty Coverage:
PLUMFISH LLC warrants the Step Caddy against defects in materials and workmanship for a period of 12 months from the date of purchase by the original retail consumer. - Scope of Warranty:
This warranty covers defects in materials and workmanship under normal use and proper care of the Step Caddy. It does not cover damages resulting from misuse, accidents, alterations, improper maintenance, or any unauthorized repairs. - Extent of Liability:
Under this warranty, PLUMFISH LLC will repair or replace, at its discretion, any defective parts or components of the Step Caddy. If repair or replacement is not feasible, PLUMFISH LLC may choose to provide a refund or store credit equivalent to the original purchase price. - Proof of Purchase:
A valid proof of purchase, such as a sales receipt or invoice, is required to claim warranty service. Please retain your proof of purchase for the duration of the warranty period. - Obtaining Warranty Service:
To obtain warranty service, please contact PLUMFISH LLC Customer Service at [support@plumfish.com]. Our representatives will guide you through the warranty claim process and provide instructions for returning or servicing your Step Caddy. - Shipping and Handling:
Customers are responsible for the cost of shipping and handling associated with warranty claims. PLUMFISH LLC will cover the return shipping costs for repaired or replaced items shipped within the continental United States. - Exclusions:
This warranty does not cover normal wear and tear, cosmetic damages, or damages resulting from improper assembly, installation, or use of the Step Caddy. - Limitation of Liability:
PLUMFISH LLC's liability under this warranty is limited to the repair, replacement, refund, or store credit as described herein. In no event shall PLUMFISH LLC be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the Step Caddy. - Non-Transferable Warranty:
This warranty is non-transferable and applies only to the original purchaser of the Step Caddy. - Modification of Terms:
PLUMFISH LLC reserves the right to modify or amend the terms of this warranty policy at any time without prior notice. - State Law Rights:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. - Contact Information:
For inquiries regarding warranty service or any other concerns, please contact PLUMFISH LLC Customer Service at [support@plumfish.com].
Thank you for choosing PLUMFISH LLC and trusting in the quality of our Step Caddy child carrier. We hope it brings joy and convenience to your family adventures.